.needHelp_secTitle {
    font-size: 18px;
    margin: 20px 0 10px 0;
}

.needHelp_secTitle i {
    color: var(--themeColor);
    
}

.needHelp_secTitle span {
    font-weight: 700;
}

.support_types {
    display: flex;
    margin:-5px;
}

.support_types-item {
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    width: 140px;
    height: 140px;
    cursor: pointer;
    transition: all 0.2s;
    border-radius: 10px;
    user-select: none;
    margin:5px;
}
.support_types-item:hover {
    background-color: rgba(0,0,0,0.03);
}
.support_types-item.active {
    background-color: rgba(0,0,0,0.08);
}

.support_types-icon {
    font-size: 36px;
    color: #75798A;
}
@supports(-webkit-text-stroke:5px #75798A){
    .support_types-icon{
        color: #f9f9f9;
        -webkit-text-stroke:5px #75798A;
    }
    .support_types-icon i{
        position: relative;
    }
    .support_types-icon i::after{
        content:attr(data-icon);
        -webkit-text-stroke:0;
        position: absolute;
        left:0;
    }
}

.support_types-name {
    font-size: 14px;
}

.support_articles{
    padding:10px;
    width: 100%;
}
.support_article-item{
    width: 100%;
    padding:10px 0
}
.support_article-item+.support_article-item{
    border-top:solid 1px #e1e2e4
}
.support_article-title{
    font-size: 16px;
    cursor: pointer;
}
.support_article-title::before{
    content:'\f059';
    font-family: 'Font Awesome 6 Free';
    font-weight: 900;
    color: var(--themeColor);
}
.support_article-content{
    padding:0 15px;
    position: relative;
    margin:10px 0 10px 7px;
    border-left:solid 2px #d2d3d9;
    display: none;
}
.support_article-item:hover .support_article-title{
    color: var(--themeColor);
}
.support_article-item.active .support_article-content{
    display: block;
}
.support_article-item.active .support_article-title{

}
.work_order_input-topwarn{
    background-color: #faf4e5;
    color: #7f5d5d;
    width: 100%;
    padding: 10px 15px;
    box-sizing: border-box;
    border: solid 1px #cbc3b5;
    border-radius: 7px;
    margin-bottom: 15px;
}
.work_order_input-topwarn i {
    color: #ffc107;
}
.sub_email_line,.captchaBlock{
    margin-bottom: 15px;
}
.sub_email_line{
    display: flex;
    align-items: center;
}
textarea.work_order_input-textarea{
    min-height: 240px;
    border-radius: 7px 7px 0 0;
    border-bottom:none;
    resize: none;
}
.textarea_word_count{
    padding:10px 15px;
    margin-bottom: 15px;
    border: solid 1px #dfdfdf;
    border-top: none;
    border-radius: 0 0 7px 7px;
    text-align: right;
    background:linear-gradient(to bottom,#ffffff,#fefefe);
    transition: border-color 0.2s;
    color: #c1c2c7;
}
textarea.work_order_input-textarea:focus + .textarea_word_count{
    border-color: var(--themeColor);
}
.step-3{
    max-height: 0px;
    overflow: hidden;
    opacity: 0;
    transition: all 1s;
}
.step-3.active{
    opacity: 1;
    max-height: 760px;
}

.workorder_messages{
    padding: 0 15px;
}
.workorder_message{
    display: flex;
    margin: 20px 0;
}
.workorder_message_avatar{
    width: 45px;
    height: 45px;
    border-radius: 50%;
    flex-shrink: 0;
    overflow: hidden;
    margin:0 5px;
}
.workorder_message_info{
    margin:0 5px;
    flex: 1;
    display: flex;
    flex-direction: column;
}
.workorder_message_title{
    display: flex;
    padding-bottom: 5px;
    align-items: center;
}
.workorder_message_name{
    font-weight: 700;

}
.workorder_message_time{
    font-size: 12px;
    padding: 0 5px;
    opacity: 0.618;
}
.workorder_message_avatar_image{
    width: 100%;
    height: 100%;
    background-repeat: no-repeat;
    background-size: cover;
    background-position: center center;
}
.workorder_message_content{
    border-radius: 10px;
    background-color: #ffffff;
    padding:10px 15px;
    width: fit-content;
    max-width: calc(100% - 55px);
}

.workorder_message.user{
    flex-direction: row-reverse;
}
.workorder_message.user .workorder_message_info{
    align-items: flex-end;
}
.workorder_message.user  .workorder_message_title{
    flex-direction: row-reverse;
}
.workorder_message.user .workorder_message_content{
    background-color: var(--themeColor);
    color:#ffffff;
}
.workorder_inputArea{
    padding: 20px;
}
.workorder_buttons{
    display: flex;
    justify-content: flex-end;
    align-items: center;
    margin:0 -5px;
}
.workorder_buttons button{
    width: fit-content !important;
    padding: 0 20px !important;
    margin: 0 5px !important;
}

@media (max-width:860px){
    .workorder_inputArea{
        padding:0;
    }
    .workorder_messages{
        padding:0;
    }
    .workorder_message{
        margin: 10px 0;
    }
}